Your Privacy

Privacy Policy

We keep this simple. Here is exactly what information we collect when you contact us, how we use it, and the choices you have.

Last updated: 30 July 2026

Pleats & Drapes ("we", "us", "our") is a small saree-services studio based in Srinagar Colony, Hyderabad. We respect your privacy and only collect the information we genuinely need to answer your enquiries and book your appointments. This policy explains how we handle your information on www.pleatsanddrapes.com.

Information we collect

We collect only what you choose to share with us, plus some basic, anonymous website usage data:

  • Contact form details — your name, phone number, and the message you send us through the enquiry form.
  • WhatsApp enquiries — when you message us on WhatsApp, we receive your name, phone number and the details you share about your saree or event.
  • Basic analytics — anonymous data such as pages visited, approximate location (city level) and device type, collected through cookies to help us improve the website.

We do not ask for or store sensitive information such as bank details, card numbers or government IDs anywhere on this website.

How we use your information

We use the information you share only to:

  • Respond to your enquiry and answer your questions.
  • Confirm and manage your bookings and appointments.
  • Share a price estimate or follow up on a service you asked about.
  • Understand, in an anonymous way, how visitors use our site so we can make it better.

We do not sell your information

We never sell, rent or trade your personal information to anyone. Your details stay with us and are used only for the reasons described above.

Third-party services

A few trusted services help us run the website and communicate with you. When you use these, their own privacy policies also apply:

  • Google Analytics & Google Maps — for anonymous website statistics and to show our studio location.
  • WhatsApp (Meta) — when you choose to message us on WhatsApp, your chat is handled through WhatsApp's platform.

Cookies

Cookies are small files stored by your browser. We use a small number of them, mainly for basic analytics, to understand which pages are helpful and how the site is performing. You can block or delete cookies at any time through your browser settings — the website will still work, though some parts may be less convenient.

How long we keep your information

We keep enquiry and booking details only for as long as we need them to serve you and keep a simple record of our work — usually no longer than is reasonable for a small business. When information is no longer needed, we remove it.

Your rights and choices

You are always in control of your information. You may ask us to:

  • Tell you what information we hold about you.
  • Correct anything that is wrong or out of date.
  • Delete your details from our records.

Just get in touch using the details below and we will be happy to help.

Contact us about privacy

If you have any questions about this policy or how we handle your information, please reach out:

You can also visit our contact page or return to our home page at any time.